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  About URG  
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About United Recovery Group
United Recovery Group performs recovery services for medical, commercial, institutional, and municipal accounts receivable. We utilize the most advanced hardware and software which enables our company to collect more of your accounts, but this is only part of what makes our company great. We focus on what really matters in collections; amazing customer service, and our advanced collection programs.
Live Client Access
We are constantly working hard to recover more for our clients. Our web site was designed to show clients our progress in real-time allowing you to keep track of your accounts receivable when placed with URG. All account information that is placed with URG is maintained in-house for maximum security and is never outsourced to any other company for internet access purposes. We use 128 bit encryption on all web based programs.
Hours of Operation
We understand that not everybody can be home during the day, so we have daytime and nighttime collectors. We also have collectors who work on Saturday. This gives your customers more access to pay over the phone for faster account payoffs. Making a payment online through our web site is available 24/7 to accommodate everybody’s schedule.
Multilingual Operations
We employ collectors that speak many languages including English, Spanish, French, and more. In addition we send our statements in both English and Spanish to maximize our initial contact.
Training & Certification
We are compliant with all FDCPA, FCRA, TCPA, and HIPAA laws. Each employee at URG must be FDCPA trained. Our employees are tested quarterly to ensure professional representation for all our clients. We also use 128 bit data encryption on all of our online client services to comply with HIPAA regulations.
Credit Reporting
To emphasize the importance of your accounts we report to the three major credit bureaus on active debt accounts. We also report to Dunn & Bradstreet, and Equifax Business Solutions.
Technology
Our persistence for the best technology enables us to work harder, and recover more of your company's accounts receivable in less time. Predicative Dialers, Interactive Communication Dialers, Phone Recorders, and Virtual Collectors are only a few of the many reasons why we are the best.
Skip-tracing
Many accounts go unpaid simply because the debtor becomes unable to locate. We have highly trained team members that use many cutting-edge as well as standard methods in order to locate those hard to find individuals.
         
 
  Additional Information about United Recovery Group  
    ACA International Member  

We are members of the ACA International, The Association of Credit and Collection Professionals.

     
    United Recovery Group joins Folding@home  

United Recovery supports folding@home with some allocated resources during off hours and dedicated employees. The program Folding@home was designed to simulate cellular protein folding and distribute it to donor computers world wide with goals of using this research to cure many illnesses including cancer.

We are proud of our employees and their devotion to a great cause. Interested people can also join our folding team.
Track our progress here.
     
 
   
  United Recovery Group is going green!  
  We think it's important to prepare for the future, we have goals to become more efficient while using less energy. We are setting up more responsible policies to reduce paper waste, decrease power consumption, as well as implementing recycling programs.  
 
         
 
 
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